FAQs, COVID Protocol,
& Code of Conduct
Frequently Asked Questions
WILL FOOD BE AVAILABLE?
Yes! Katsukart and Taco Green'go food trucks will be on-site for the festival.
We will also be featuring Livy's Neapolitan Pizzeria...and maybe a few surprises.
WILL MERCH BE AVAILABLE?
A limited amount of Night and Day merch will be available, along with a few limited edition shirts, and glassware.
Other breweries are being encouraged to bring swag to sell or give away, based on their preference.
ARE PETS ALLOWED?
We love all the pets...but they aren't allowed during Night and Day.
WILL PARKING BE AVAILABLE?
There will be a very limited amount of parking available in our lot. You are more than welcome to park on the street (Woodward Avenue, or Carter Avenue), or across the road from us in the renovated parking lot.
IS THE TAPROOM OPEN TO THE PUBLIC?
On the day of the festival, you must have a ticket to be in our taproom between 12-5 PM.
After the festival, prompty at 5 PM, our taproom will be open to the public, with music on the stage at 6 PM.
CAN I VOLUNTEER TO WORK?
Absolutely! We are looking for people to assist from 11-5 PM for set-up and pouring.
If you would like to volunteer, please contact email@example.com
I PURCHASED A VIP TICKET. WHEN I DO I GET MY PERKS?
The first perk is getting in early. We will begin processing our VIPs at 11:30 AM so they can start participating promptly at noon. VIPs will be given a regular 9 oz. tasting glass for the festival.
All mixed 4-packs, shirts, and Black Ninja glassware can be picked up when exiting the festival at the main bar.
ARE THERE ANY SAFETY MEASURES/COVID-19 PROTOCOLS IN PLACE?
Yes. Please continue to read below.
WHAT IS YOUR CODE OF CONDUCT?
Please continue to read below, after our COVID protocols.
While in line to enter the festival, we ask that all masks remain on.
Also, any time while inside our Barrel Arts taproom, masks are required, unless drinking or eating.
Since we are closed to the public during the festival, the entire taproom will only be available to ticketholders until 5 PM. So if you want to just come inside and relax for a moment, feel free.
In accordance with Mecklenburg County, we will require masks from everyone when in enclosed spaces.
Please have one of the following with you upon entry:
1. Proof of full vaccination.
2. Proof of negative COVID result from PCR testing with 72 hours prior to entry.
3. Proof of negative COVID result from rapid testing within 6 hours prior to entry.
4. Proof of a negative COVID result from home testing within 6 hours prior to entry.
We will accept photo proof of any of these.
We appreciate your understanding with this, as we work towards ensuring the safety of every attendee that will be with us that day.
Please speak to all staff, volunteers, and patrons with respect.
If any staff makes a request of you that can be fulfilled, please do so respectfully.
Consume alcohol responsibly. It's a long day!
No racial slurs.
No derogatory comments.
No threatening language.
No unwanted physical touch.
No beer or alcohol of any kind allowed from outside.
Do not deface any property, either of a guest, or of Heist's.
If any of these has been violated, please make sure you go to the bar and Ask for Angela.
***Heist reserves the right to remove any person from the festival (without a refund)
if any of these codes have been violated.***